Our proven methods
Based on our decades of experience, we’ve gathered all the critical process steps & capabilities needed for successful transformation and change adoption into a straight-forward methodology called theBigRocks of Change©
theBigRocks of Change© Process
The Process your team will use to navigate the journey of transformation has five phases – each containing a specific set of activities proven to produce the results you’re looking for:
Prepare for the Change
Align & Define: Assess the Initial Context for Change© and align on your goals, guiding principles and expected business & behavioral outcomes for the change.
Plan for the Change
Build the Change Team: Define roles & responsibilities and plan to close any gaps in skills or bandwidth.
Agree to the Process: Define the overall organizational change management (OCM) strategy & design workflows for sponsorship, communications, learning, stakeholder engagement, support & measurement.
Make Commitments: Define the OCM project plan that includes all activities for:
Sponsorship & reinforcement
Change communications (strategic & tactical)
Change champions & stakeholder engagement
Stakeholder learning, readiness & support
Adoption measurement
Guide the Change
Diligently follow through on your OCM plans
Track & report progress
Mitigate change-related risks
Adapt to feedback as needed.
Verify Results
Measure change adoption and address gaps
Verify business metrics related to the change
Transition your Change Champions to an on-going community
theBigRocks of Change© Capabilities
The 4 Capabilities your team will need to demonstrate as they drive meaningful transformation and successful change adoption are:
Demonstrated Change Leadership
Effective Dialogue
Learning & Support
Diligent Execution