The Pain of Uncertainty

Mar 17, 2015 No Comments by

Humans don’t generally like uncertainty, and when a lack of clarity about the future relates to something as personal as one’s livelihood, the struggle can be intense. The pain of this uncertainty can be worse that the certainty of pain!

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5 Ways to Really Connect with Customers

Feb 14, 2015 2 Comments by

Have you ever been frustrated with the design of a product you’ve purchased to use at home or at work? Do you sometimes wish companies put as much effort into listening to their customers as they put into marketing to them? One of the most commonly discussed Change Agent topics when it comes to product-oriented […]

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Transforming Conflict Into Creativity

Dec 05, 2014 No Comments by

Unnecessary conflict is a serious waste of time. It’s also an incredible waste of money. According to a 2008 study sponsored by the team that publishes the Myers-Briggs Type Indicator (MBTI), U.S. employees spent an average of 2.8 hours per week dealing with workplace conflict. If we consider just the salaries and paid benefits of […]

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Manage Your Change Aces

Oct 31, 2014 No Comments

Your change team has many role players, but there is a good chance you have a few aces too. While your superstars may not be in the same league as Warren Spahn, Johnny Sain or San Fransisco’s Madison Bumgarner, it’s important that you leverage their unique abilities.

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Pray For Rain

Oct 27, 2014 No Comments

Watching the Kansas City Royals & San Francisco Giants battle it out this week reminds me of a baseball legend from the 1948 pennant chase. It’s a story about baseball, superstars and heroic effort. It’s also about leveraging your best people in clutch situations while avoiding the urge to over-rely on your ace players and put team goals at risk.

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No Change Without Risk

Oct 09, 2014 No Comments

I have never seen meaningful change happen without someone taking a risk.
By definition, taking a risk implies that you may very likely lose something and that’s why a lot of people would rather sit on the sidelines and wait for someone else to stick their neck out before jumping into the innovation arena.
Effective Change Agents do not get by so easily. They need to enter the battle ahead of their peers.
In order to impact your team for the good, you’ll need to be a risk-taker.

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Help Yourself

May 03, 2014 No Comments

People go through a somewhat predictable process as they first encounter change and then work toward accepting it or rejecting it. How that adoption process unfolds can differ quite a bit from person to person, but almost everyone can benefit from interacting with a peer who understands their challenge. It can be even more helpful if that peer has already dealt with some of the issues and concerns brought on by the change.

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Before Assisting Others: 10 Ways Change Agents Can Prepare to Help Others

Apr 26, 2014 No Comments

Secure your own mask before assisting others! Dig Into the change: Seek first to understand the goals and underlying rationale for the upcoming change. Get involved with the team implementing the change whenever that opportunity is presented. Instead of waiting for the last minute to learn about what’s coming, go find out for yourself.

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Let’s Get Crackin’!

Apr 25, 2014 No Comments

Good News! After a nice, long and refreshing break from writing, I’m jumping back into the mix this week. So theBigRocks of Change will be coming back with more free tips to help Change Agents be more effective. Look for the first article in a new series on Change Agent Skills to be posted tomorrow. […]

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Don’t Just Survive. Get a Clue!

Oct 21, 2013 No Comments

  Agents of change have a risky job.  They are, by definition, a threat to the status quo.  One of the more frightening ways that people react to such threats is with anger. …and as a Change Agent, don’t be surprised if sometimes that anger is directed straight at you! In my last article, we […]

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Don’t Let the Sun Go Down

Sep 02, 2013 1 Comment

People react to change in many ways – including angry outbursts. Change Agents need to consider how they will deal with this situation.

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Find ‘Em First! – TheBigRocks of Stakeholder Mapping

Jul 21, 2013 No Comments

. There are few more troubling emotions than the feeling that you’ve been left behind. It’s just as true for a kid who’s lost in the supermarket as it is for an adult who’s missed his connecting flight. It’s also true for the person you forgot to account for as a stakeholder in your change… […]

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Time to Chill

Jul 06, 2013 No Comments

I love summer. I especially enjoy the Independence Day break that seems to always begin around the time the weather starts to get really hot across the United States. This year we are lucky to be celebrating the holiday with our son’s family in Round Rock, Texas. The pace of our last couple days has […]

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In a Van Down by the River

Jun 30, 2013 No Comments

Matt Foley was loud and rude, badly out of shape, obviously out of a job, and wildly out of the mainstream when it came to motivational speakers. He also wallowed in self-pity and inadvertently focused on the negative aspects of a given situation. Yes, he’s just an SNL skit character, but wow… He sure was an lousy Change Agent!

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Comin’ Up Around the Bend

Jun 22, 2013 No Comments

Big-Time Warning: Don’t make stuff up! Don’t needlessly scare people as a tactic to motivate your change. If the sky really isn’t going to fall if they don’t embrace the change, don’t scream and run in circles with your wings flapping – you’ll lose credibility quickly once people discover the truth.

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Glory Days

Jun 19, 2013 1 Comment

…The Benefits of Looking Back: Knowing the past is critical to understanding the future. Most of us would agree that changes make more sense to us once we’re able to place then in context. It helps to know how the change “fits in” with our past and current world.

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A Fathers Day Tribute

Jun 16, 2013 2 Comments

Today is Father’s Day in the United States and a lot of Dads are getting new neckties and barbecue aprons to replace the ones they got last year. They’re getting hugs and handshakes and full days off from their day jobs as well as the yard work.

We lost my Dad a few years ago and it served as a stark reminder that we are all on this Earth for a very limited time – and that those who love us and depend upon us will hopefully miss us when we’re gone.

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