Are Your Values Out of Whack?

Sep 04, 2017 No Comments by

Most organizations have a list of “company values” that they reference in new employee orientation, external advertising and internal reward and recognition programs. They’re typically a short list of positive affirmations about “who we are and how we think” that link directly to a noble mission statement and an aspirational vision. Even organizations with no […]

Change Agent Skills, Change Communication, Change Execution, Change Leadership, Stakeholder Readiness, Team Dynamics Read more

Frame of Reference: Three Word Thursday

Aug 18, 2016 No Comments by

No single factor offers more potential promise to Change Agents as they guide impacted people through the transformation process than their ability to empathize with others. Truly putting yourself in the shoes of another person can be summed up as understanding their “frame of reference”. Our frames of reference are the lenses we look through when we see everything the world presents for our consideration – […]

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The Genius of Opposites

Aug 19, 2015 No Comments

Today’s article is written by a guest contributor. Bestselling author Jennifer B. Kahnweiler, Ph.D., is a global keynote speaker known as the “champion for introverts.” In addition to her latest book, The Genius of Opposites, Jennifer has written two bestselling books about introverts (Quiet Influence and The Introverted Leader), which have been translated into 14 languages. You can learn more about Jennifer and […]

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Look Before You Leap!

Aug 17, 2015 No Comments

When you act as an internal Change Agent – even for a positive transformation – you need to pay especially close attention to the context around your innovative idea. A lack of awareness could sink your change before it gets out of the gate!

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Hip Is Cool. Until It Isn’t.

Aug 11, 2015 No Comments

… Being hip is cool. Until it isn’t. In fact, some would say that the only thing worse than being uncool is having once been hip only to lose that designation… If you don’t believe me, do David Hasselhoff, Nickelback, or Disco ring a bell? Die-hards are offended when I say this, but each of […]

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Bloom Where You’re Planted – Part One

Jul 22, 2015 3 Comments

Here’s how to instigate change. (Even if you’re not the Boss…) Note: This is the first in a series of articles I’m doing in partnership with BeyondImpact. I’ve known many of the people there for nearly 20 years. They’re a different kind of company with a culture focused not only on great business & tech solutions, but on […]

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This is Your Brain on Change. Any Questions?

Jul 16, 2015 No Comments

Have you ever wondered what goes on deep inside our brains as we face change? Are we pre-wired to embrace change or resist it? What can neuroscience tell us about the physical & chemical brain activity that takes place during the change adoption process? Today’s article introduces the first of a pair of expert opinions […]

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How to Avoid Eating One’s Hat

May 09, 2015 No Comments

Make no mistake, people will “vote” on your change by either adopting it, ignoring it or flat-out rejecting it. Learn how to avoid your change being rejected without your knowledge.

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In The Spirit of Empathy

May 02, 2015 No Comments

The most effective Sponsors of Change don’t take their role as a visionary lightly. Nor do they abuse their leadership position by dictating a future without input from those who will be most impacted.

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One Person Can Change the World – Again

Apr 22, 2015 No Comments

During the week surrounding Earth Day 2013, I wrote one of the most popular series of articles in the history of this blog.   It was all about how each of us can be Change Agents for more than just some new market expansion, business transformation, or technology adoption. We can change the planet for the […]

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She’s Just Not Your “Here Kitty, Kitty” Kind of Cat…

Apr 14, 2015 No Comments

As Change Agents, we will probably find ourselves accountable for communicating with some stakeholders who hang on our every word and others who totally ignore us until it’s nearly too late. We need to try every method in our toolkit to reach each type of stakeholder in ways that result in their tuning in and responding with action.

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The Pain of Uncertainty

Mar 17, 2015 No Comments

Humans don’t generally like uncertainty, and when a lack of clarity about the future relates to something as personal as one’s livelihood, the struggle can be intense. The pain of this uncertainty can be worse that the certainty of pain!

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5 Ways to Really Connect with Customers

Feb 14, 2015 2 Comments

Have you ever been frustrated with the design of a product you’ve purchased to use at home or at work? Do you sometimes wish companies put as much effort into listening to their customers as they put into marketing to them? One of the most commonly discussed Change Agent topics when it comes to product-oriented […]

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Transforming Conflict Into Creativity

Dec 05, 2014 No Comments

Unnecessary conflict is a serious waste of time. It’s also an incredible waste of money. According to a 2008 study sponsored by the team that publishes the Myers-Briggs Type Indicator (MBTI), U.S. employees spent an average of 2.8 hours per week dealing with workplace conflict. If we consider just the salaries and paid benefits of […]

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Manage Your Change Aces

Oct 31, 2014 No Comments

Your change team has many role players, but there is a good chance you have a few aces too. While your superstars may not be in the same league as Warren Spahn, Johnny Sain or San Fransisco’s Madison Bumgarner, it’s important that you leverage their unique abilities.

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Pray For Rain

Oct 27, 2014 No Comments

Watching the Kansas City Royals & San Francisco Giants battle it out this week reminds me of a baseball legend from the 1948 pennant chase. It’s a story about baseball, superstars and heroic effort. It’s also about leveraging your best people in clutch situations while avoiding the urge to over-rely on your ace players and put team goals at risk.

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No Change Without Risk

Oct 09, 2014 No Comments

I have never seen meaningful change happen without someone taking a risk.
By definition, taking a risk implies that you may very likely lose something and that’s why a lot of people would rather sit on the sidelines and wait for someone else to stick their neck out before jumping into the innovation arena.
Effective Change Agents do not get by so easily. They need to enter the battle ahead of their peers.
In order to impact your team for the good, you’ll need to be a risk-taker.

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