Making Ground Rules Stick

Dec 31, 2010 3 Comments by

In an earlier post I shared some effective ground rules that your team can use to get along and be productive.  I’m sure many of you have more good team guidelines that have worked for you – and I’d encourage you to agree on a similar list when you kick off your next team project. […]

Change Agent Skills, Change Communication, Change Execution, Change Leadership, Team Dynamics Read more

Thank You South Dakota!

Dec 27, 2010 No Comments by

Just a note of thanks to a pair of readers from Sioux Falls and Pukwana, South Dakota in the USA for stopping by theBigRocks.com this past week! Why It’s a Big Deal: That’s significant because with these two visits from the Mount Rushmore State, theBigRocks.com has now welcomed guests from all 50 US states plus […]

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Of Sacred Cows and Left-Hand Turns

Dec 26, 2010 4 Comments

What myth is blocking your team from realizing breakthrough innovation? This month’s issue of Fortune magazine contains an interesting interview with Bob Stoffel, a Senior Vice President of UPS. One of the most fascinating things he discusses in the interview is the now-famous no-left-turn rule that all UPS drivers follow. Here’s how it works: UPS […]

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Sponsorship of Change

Dec 23, 2010 2 Comments

Today’s post is a question regarding sponsorship of change: What’s the most important thing a Change Sponsor can do to ensure a change is successful? As always, vote early and often… and don’t hesitate to comment and forward the link to others. -Steve

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Dissecting Disaster

Dec 21, 2010 2 Comments

I read a great article on ZDNet which recapped lessons that organizations can learn from the recent SAP implementation disaster in Marin County, California.  I also listened in on a very good web seminar a while back on the same topic that was hosted by an ERP consulting company called Panorama. A quick note before […]

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A Place to Go to Stay In the Know

Dec 19, 2010 1 Comment

In my last article, I extolled the virtues of using a team website to keep everyone on your team in the loop.  But exactly what information should be kept on a team website? What’s critical and what’s just “nice to have”? These are the topics of today’s post. What’s It All About? There are dozens […]

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Leading Through the Curve

Dec 12, 2010 3 Comments

In my last post I introduced a concept called the Change Adoption Curve that many Organizational Change Management experts use to illustrate the cycle people tend to go through as they adapt to change. I listed several assumptions about the curve that you should watch for when using it. Today I’ll address how you can […]

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The Change Curve

Dec 08, 2010 10 Comments

One of the more useful concepts that has come out of the formal study of Organizational Change Management is the simple idea that people go through a predictable cycle as they adopt or reject a change. By anticipating how people will go through this transition, a Change Agent can help stakeholders by giving them what […]

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Tell Her About It!

Nov 24, 2010 3 Comments

Tomorrow is Thanksgiving Day in the States.  It’s a time to appreciate all of the great things we have and the wonderful people who surround us. Today’s post is about appreciating the people we work with. I let the music randomly shuffle on my iPod as I went for a run the other day… and […]

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Guidelines for Writing FAQs

Nov 20, 2010 2 Comments

Frequently Asked Questions  or “FAQ’s” can be a staple of communication during change. In yesterday’s post, I introduced a list of six common questions you can expect people to ask about almost any type of change.  I also shared several questions you can ask your team and your stakeholders to generate solid material for even […]

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Just the FAQs

Nov 19, 2010 3 Comments

There’s a classic line from the old television police drama Dragnet where Detective Sergeant Joe Friday (as played by Producer/Actor Jack Webb) tries to keep an eyewitness focused during the process of questioning.  He exhorts her to provide: “Just the facts Ma’am…” instead of rambling on or locking up in response to his questions. Joe […]

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Cool Your Cakes!

Nov 14, 2010 2 Comments

People, People, People!  Project Management would be so much easier if it were not for the challenge of managing people, right? Today’s article will focus on the human side as we wrap up a list of project management best practices I’ve learned from the kitchen. Context: The 1933 cookbook “All About Home Baking” suggested 6 […]

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Tools to Make or Break the Baking of a Cake

Nov 11, 2010 No Comments

Yesterday I introduced the first of six project management tips drawn from a list of baking advice I found in one of my favorite old references: a 1933 General Foods Cookbook called “All About Home Baking“.  I use this list when teaching a series of workshops I call PM-101 to illustrate how effective project management […]

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8 Big Rocks Part-II

Nov 01, 2010 No Comments

Today I’ll share the final four items on my list of Big Rocks that those in charge of making change happen should consider.  These ideas were inspired by the answers I received from members of a LinkedIn discussion forum when I asked this question: “What should you plan for when you’re in charge of making […]

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Rockin’ the Vote for Change!

Oct 27, 2010 No Comments

It’s election time in the US. We’re being inundated with TV advertisements and billboards claiming that the world will quickly turn around if we’d just vote correctly – and the world may end if we mess it up. Since I live in Florida, a.k.a. “the land of close elections and hanging chad“, you can imagine […]

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Keep Calm and Carry On

Oct 16, 2010 2 Comments

You may be familiar with an interesting little red book of quotes put out by Andrews McMeel Publishing a couple years ago called “Keep Calm and Carry On.”  The book’s familiar design and title are drawn from a poster that was created by the British Ministry of Information for British soldiers before World War II. […]

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Critical Success Factors for SAP SRM

Oct 07, 2010 1 Comment

As promised, today’s post is a summary of the material I co-presented with a client today at the America’s SAP User’s Group (ASUG) Fall Focus in Orlando.  We talked about some of the most important things to consider when implementing SAP’s Supplier Relationship Management (SRM), but these critical success factors could be applied to almost […]

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