Change Agent Tip #3: Engage Your Boss – and Their Boss

Jun 12, 2011 4 Comments by

Most significant change initiatives show up on the radar of your organization’s leadership team at some point. The most effective changes are given executive sponsorship attention early in the planning stages. The classic disasters are noticed only when things go wrong. The best Change Agents aggressively verify Sponsorship all the way up the org chart. […]

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Change Agent Tip #2: Communicate Using Multiple Channels

Jun 08, 2011 No Comments by

Change Agents seeking to plant key messages about their change in the minds of stakeholders must compete with a growing cacophony of information being fed to their target audience. A great way to be heard is to deliver consistent, clear messages using many different channels.Here’s a short list of stakeholder channels I’ve seen or used […]

Change Agent Skills, Change Communication, Change Execution, Change Leadership, Stakeholder Readiness Read more

Change Agent Tip #1 – Define Your Change

Jun 06, 2011 No Comments

It may seem like an obvious thing to do, but many organizations begin rolling out big changes with no clear definition of what they’re changing or who needs to know about it. Here are a few pointers on how to effectively define your change: Write it Down: Capture the definition of your change in writing. […]

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He Said – She Said – They Said – We Said

Jun 04, 2011 1 Comment

One of the more famous movie lines from the 1960’s comes from the Paul Newman classic “Cool Hand Luke”.  A road prison guard (played by the late, great character actor Strother Martin) addressed what he had just discovered to be the reason why a prisoner named Luke (played by Newman) keeps trying to escape: “What […]

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Breaking the Deadlock

Apr 10, 2011 2 Comments

Change Agents can learn a lot about what not to do when negotiating by studying the actions of our US Congress over the past few weeks. Their cliff-hanging, economy-threatening, bad-mouthing lack of progress brought the government to within a couple hours of a shutdown. In my last post I listed a few of the negative […]

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Making Online Meetings More Effective

Feb 20, 2011 No Comments

Over the past couple posts, I have shared best practices that teams can use when they participate in virtual meetings.  For the uninitiated, virtual meetings involve one or more attendees participating from a distance. Participants typically use a web connection to share materials and a teleconference line for audio. I started by describing the key […]

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Six Rules for Communication

Feb 06, 2011 3 Comments

Those guiding organizational change spend a good deal of their time helping people communicate.  Sometimes a communicator’s best intentions can go awry if they ignore a few simple rules for communication effectiveness.  Today I will offer six basic rules that you should consider when sending out messages to large groups of stakeholders. Here’s my short […]

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Shoffee Picks a Win-Win When

Jan 08, 2011 5 Comments

Q: When is the perfect time for a business to introduce a major change? A: There is no perfect time. But you can choose an optimal time based on your internal & external business cycles and the expectations of your customers. One Great Cup of Joe I had a great customer experience recently with the […]

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Give it a Rest!

Jan 03, 2011 1 Comment

Coming back to work after the long holiday break this morning was rough.  My vacation had been just long enough to fully unwind from what had been several months of non-stop work – but now I was ready to jump back into a challenging project.  So I set my alarm to wake up a bit […]

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Making Ground Rules Stick

Dec 31, 2010 3 Comments

In an earlier post I shared some effective ground rules that your team can use to get along and be productive.  I’m sure many of you have more good team guidelines that have worked for you – and I’d encourage you to agree on a similar list when you kick off your next team project. […]

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Sponsorship of Change

Dec 23, 2010 2 Comments

Today’s post is a question regarding sponsorship of change: What’s the most important thing a Change Sponsor can do to ensure a change is successful? As always, vote early and often… and don’t hesitate to comment and forward the link to others. -Steve

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Dissecting Disaster

Dec 21, 2010 2 Comments

I read a great article on ZDNet which recapped lessons that organizations can learn from the recent SAP implementation disaster in Marin County, California.  I also listened in on a very good web seminar a while back on the same topic that was hosted by an ERP consulting company called Panorama. A quick note before […]

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Shoot or Dish the Rock?

Dec 05, 2010 1 Comment

Shoot or Dish the Rock? That’s the question facing every basketball player each time they touch the ball. I love to watch basketball – especially at the college level where the athletes are talented enough to dazzle us yet still inexperienced enough to make crushing mistakes on a national television stage. And what’s the most […]

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Cool Your Cakes!

Nov 14, 2010 2 Comments

People, People, People!  Project Management would be so much easier if it were not for the challenge of managing people, right? Today’s article will focus on the human side as we wrap up a list of project management best practices I’ve learned from the kitchen. Context: The 1933 cookbook “All About Home Baking” suggested 6 […]

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It Takes the Best to Make the Best

Nov 12, 2010 No Comments

Today I’ll continue walking through a list of six project management rules that I started a couple days ago. These maxims are based on a collection of “rules for baking” which I discovered in my batter-&-splatter-stained copy of the 1933 General Foods Cookbook called “All About Home Baking“. Wednesday’s rule was “Be Orderly“. PM’s can […]

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Tools to Make or Break the Baking of a Cake

Nov 11, 2010 No Comments

Yesterday I introduced the first of six project management tips drawn from a list of baking advice I found in one of my favorite old references: a 1933 General Foods Cookbook called “All About Home Baking“.  I use this list when teaching a series of workshops I call PM-101 to illustrate how effective project management […]

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I Didn’t Even Realize I Was Baking

Nov 10, 2010 3 Comments

As a part of rolling out big changes, I sometimes teach a series of workshops called Project Management-101. In the workshops, I help change teams understand and apply the most basic techniques of project management to reach their goals. One of the most refreshing things about helping people who are new to this field is […]

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