Patience As a Form of Action

Mar 22, 2013 No Comments by

I’ve been told – as most leaders are told during their careers -  that taking action is critical to success. We’re rewarded for doing. We’re rewarded for results. The unfortunate flip side of this prejudice for action is that leaders are not typically rewarded for stopping and thinking before taking action. . I’ve also noticed [...]

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A Tankful of Tolerance

Mar 02, 2013 No Comments by

Sometimes it takes a lot of tolerance to be a Change Agent. Expect to Face Some Heat: As people go through their natural reactions to change, we get bombarded from time to time with negativity, insecurity, doubt and frustration.   We might be surprised to hear these emotions from people who had previously been quiet or even [...]

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Data vs Information

Dec 15, 2012 No Comments by

When it comes to tracking change adoption, identifying levels of change support or uncovering pockets of change resistance, data may be king, but information should rule your decision-making process. In my last article, I introduced a way for Change Agents to gather and apply accurate data related to change support, adoption and resistance. It all [...]

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What You See Depends Upon Where You Look

Dec 02, 2012 No Comments

I love pineapple upside down cake. If you’re a pineapple fan and you haven’t tried it, you need to. When it’s done right, there are few better desserts on the planet. To satisfy my sweet tooth, I plan to bake one of these beauties the next time I have a bit of time and access [...]

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Cool is Always In Fashion

Nov 01, 2012 No Comments

I’m up in the mountains today and even though the calendar and the weatherman predicted it, one of this year’s first blasts of wintery weather caught me off guard. It also looks to have altered the clothing choices of most folks – including me.  A nice, warm coat is definitely this week’s hot fashion accessory. [...]

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As A Rule: Keep Your Cool

Oct 27, 2012 2 Comments

Ugh.  It’s election season in the United States and the rhetoric is flying in every direction. Since I live in the “swing state” of Florida, it’s nearly impossible to watch television for five minutes without being told who’s going to raise my taxes or destroy my future. Regular readers of this blog know that I [...]

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In Charge or In Control?

Oct 04, 2012 No Comments

Few professional skills will correlate more closely with your ability to lead change as your ability to facilitate influential groups through critical discussions and timely decisions. Being able to guide people as they define their goals for a given interaction – and then consistently reach those outcomes – is a big part of helping your [...]

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A Learning Attitude

Oct 01, 2012 No Comments

So far in this series, I’ve focused on how Change Agents can be more effective by learning and applying the art of facilitation to their routine work. We’ve talked about different ways that people think and how good facilitators pay attention to this variance as they guide group discussions and decisions. Over the next few [...]

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Left-Right-Left

Sep 23, 2012 No Comments

I wonder if the cattle-driving skills I learned as a child growing up on a farm in Minnesota influenced my interest in group facilitation. Long before the catchphrase “herding cats” became popular, I had come to enjoy pulling and pushing strong-willed people through challenging processes. Based on that experience, I firmly believe that the art [...]

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The Art of Facilitation

Sep 12, 2012 No Comments

As a Change Agent, one of my most common roles is that of “Facilitator”.  One moment I will be asked to guide an executive team as they make tough decisions. The next, I’ll help resolve a personality dispute that’s blocking team success. As a neutral Facilitator, I’m often called to help an individual or a [...]

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Slip The Surly Bonds! (Tip #39)

Jul 24, 2012 No Comments

Today is the birthday of Amelia Earhart – the great American aviation pioneer. In 1928, she became the first woman to accomplish a transcontinental flight. Today, thousands of women around the world fly planes routinely. Yesterday, America and the world lost a great space pioneer: Sally Ride. She became the first American woman in space [...]

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Be Yourself!

Jul 15, 2012 No Comments

theBigRocks Pictures of the Week! Photography is a side hobby of mine. While my hobby might not apply to helping teams through change in a text book sense, sometimes I notice little things when looking through the lens and it just clicks for me… I snapped the following pics during the Fourth of July Parade [...]

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We’re Only Human

Jul 11, 2012 No Comments

Tip #36: Consider How Your Change May Impact Existing Relationships Today’s post is a picture that tells a story of two ways one can view the impact of change on existing relationships. For clarity, it can help to think of your change as bringing about the end of something and the beginning of something new. [...]

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Follow the Herd!

Jul 04, 2012 1 Comment

I’m a huge fan of Freakonomics. In their books, blogs, films and podcasts, co-authors Stephen Dubner and Steven Levitt regularly explore what they call “the hidden side of everything”. They research cool topics like aligning incentives to motivate behavior, proving or disproving causality and digging into data related to all matters of systems theory as [...]

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Unwrapping Resistance to Change

Apr 20, 2012 No Comments

Change Agent Tip #28 Open expressions of resistance can make a Change Agent’s work nearly impossible. But before diving right into confronting resistance, I recommend Change Agents take a closer look at the potential motivations behind it. In my last post, I discussed how the changing price of raw cocoa on the world market may [...]

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Culture Change Tip #24: Culture Change Is Hard Work!

Mar 10, 2012 No Comments

Changing your organization’s culture is a lot like recovering from an injury. Neither situation tends to get better on its own. It takes accurate diagnosis, the right prescription for recovery and diligent follow-through by both the healer and the patient. Meet My Doc: Doctor Patrick Osgood is a fantastic Orthopedic Surgeon with North Tahoe Orthopedics [...]

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Tip #21: For Culture Change: Choose Your Battles Wisely!

Jan 23, 2012 1 Comment

I love college basketball. My favorite team is my alma mater, the University of Illinois Fighting Illini. Coach Bruce Weber’s over-achievers had just clawed their way into the Top 25 this past week only to lose to a feisty Penn State squad. While the loss was tough for me to watch, I did hear a [...]

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