Follow the Herd!

Jul 04, 2012 1 Comment by

I’m a huge fan of Freakonomics. In their books, blogs, films and podcasts, co-authors Stephen Dubner and Steven Levitt regularly explore what they call “the hidden side of everything”. They research cool topics like aligning incentives to motivate behavior, proving or disproving causality and digging into data related to all matters of systems theory as […]

Change Agent Skills, Change Communication, Change Execution, Change Leadership, Stakeholder Readiness, Team Dynamics Read more

Change Agent Tip #34: Fall in Line

Jun 28, 2012 1 Comment by

There’s a time to fall in love and a time to fall in line. Sorry to put it so bluntly, but while some changes are perceived as being a good deal for everyone involved, sometimes change is needed for less-then-positive reasons. In the world of implementing change, the chances are good that you’ll see both […]

Change Agent Skills, Change Communication, Change Execution, Change Leadership, Stakeholder Readiness, Team Dynamics Read more

Overcome EMail Overload

May 11, 2012 No Comments

Change Agent Tip #31 In my last article, I described methods for Change Agents to reclaim control of their overflowing inboxes by, among other things, setting aside dedicated slices of time each day to focus on handling email and using a 2-minute rule to knock out emails that are easy to answer. Click here to […]

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Resistance Is A Call To Action

May 01, 2012 No Comments

Change Agent Tip #29 Resistance is a very real force that works against your chances of successful change. Change Agents must not only recognize it – but actively address it or they may risk lukewarm adoption, or – in the worst case – total rejection of the change. In the first two posts of this […]

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What I Learned From the Bunny

Apr 12, 2012 No Comments

Change Agent Tip #27: Look Under the Wrapper The Easter holiday season has just wrapped up. Last week was one of the peak periods of the year for chocolate sales. Store aisles and end caps were stacked high with bunnies, bars, baskets and all sizes and shapes of chocolate delights. Anyone who stuffed an Easter […]

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Change Can Mean Loss

Apr 04, 2012 4 Comments

Change Agent Tip #26 A wise man once told me that one reason people struggle with change is that it often means we’re going to lose something. It’s Personal: Consider the last time you were impacted by a significant change at work (or in life). You may have been asked to give up something in […]

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Listen First.

Mar 15, 2012 No Comments

 Change Agent Tip #25 One of my favorite parts of helping people deal with change is the chance I get to work with some incredibly talented leaders at all levels of my client organizations. One such leader had a great way of boiling complex behavioral expectations down to simple phrases that I like to call […]

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Culture Change Tip #23: Answer These 8 Questions

Mar 06, 2012 No Comments

Before you pull the trigger on your big culture change – consider answering a few simple questions… So far in this series, I’ve suggested a few ways that Change Agents can start the process of moving their culture in a specific positive direction. I started by recommending that they choose very carefully what elements of […]

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Tip #21: For Culture Change: Choose Your Battles Wisely!

Jan 23, 2012 1 Comment

I love college basketball. My favorite team is my alma mater, the University of Illinois Fighting Illini. Coach Bruce Weber’s over-achievers had just clawed their way into the Top 25 this past week only to lose to a feisty Penn State squad. While the loss was tough for me to watch, I did hear a […]

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Change Agent Tip #20: Accentuate the Positive!

Jan 15, 2012 No Comments

Most of us have heard the old adage “Change is Good“. As regular readers of this blog know, I don’t completely agree with that cliche.  After guiding changes for dozens of clients and tens of thousands of stakeholders, my version of the cliche reads more like this: “Good change is good and bad change is […]

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Change Agent Tip #17: A Recipe for Readiness

Nov 20, 2011 1 Comment

It’s Thanksgiving week and like many Americans, we’ll be cooking up a huge feast with turkey and all the fixings at our house.  As I think about that once-per-year process of browning the perfect bird, I’m reminded of how much better the results turn out when I follow a recipe …and how some of my […]

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Steve Jobs: The Ultimate Change Agent

Oct 05, 2011 No Comments

This world lost the ultimate Change Agent yesterday when Steve Jobs passed away. I’m completely enamored with Apple products but I’m even more of a fan of the man who dreamed many of them up. In honor of his genius, here are 20 of my my favorite quotes from a true master in the Art […]

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Understanding What Makes People Tick

Sep 28, 2011 3 Comments

This is Wendy Appel. She’s one of the world’s foremost experts on a tool called the Enneagram which sheds light on people’s underlying core beliefs and motivations. Even more importantly, it can help people use this understanding to be more effective in nearly any setting that requires humans to interact. So What’s an Enneagram? The […]

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Change Agent Tip#11: Access Equals Impact

Sep 26, 2011 1 Comment

In this final post of a 4-part series, I’ll wrap up a recipe for change success based on the notion that Change Agents should treat their work like a project. The first three posts suggested you apply classic project management discipline to: … clearly define and manage change activities, … execute change adoption plans based […]

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Change Agent Tip #10: Change Agents Need Resources

Sep 15, 2011 2 Comments

In an earlier post, I advised Change Agents to treat their change like a project in order to give it the structure and discipline needed for successful execution.  I also described a set of four “must haves” for Change Agents to deliver these projects. The list of key ingredients in my recipe for change project […]

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Change Agent Tip #9: Leaders Need to Step Up

Sep 04, 2011 5 Comments

People often ask me the difference between “Change Management” and “Change Leadership”. In my last post, I answered the question with the old axiom: “You manage things and you lead people…”. I also listed some of the critical things (such as work activities, budgets and schedule dependencies) that Change Agents need to manage. Today I’ll […]

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Change Agent Tip #8: Know What to Manage

Aug 27, 2011 1 Comment

When it comes to driving significant change in an organization, the old paradigm “…you manage things and you lead people…” is fairly accurate and surprisingly useful. Today’s tip covers how to recognize which elements of a Change Agent’s work are best addressed by management techniques. My next post will address the elements that require Change […]

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