She’s Just Not Your “Here Kitty, Kitty” Kind of Cat…

Apr 14, 2015 No Comments by

As Change Agents, we will probably find ourselves accountable for communicating with some stakeholders who hang on our every word and others who totally ignore us until it’s nearly too late. We need to try every method in our toolkit to reach each type of stakeholder in ways that result in their tuning in and responding with action.

Change Agent Skills, Change Communication, Change Execution, Change Leadership, Stakeholder Readiness, Team Dynamics Read more

The Pain of Uncertainty

Mar 17, 2015 No Comments by

Humans don’t generally like uncertainty, and when a lack of clarity about the future relates to something as personal as one’s livelihood, the struggle can be intense. The pain of this uncertainty can be worse that the certainty of pain!

Change Agent Skills, Change Communication, Change Execution, Change Leadership, Stakeholder Readiness, Team Dynamics Read more

Don’t Just Survive. Get a Clue!

Oct 21, 2013 No Comments

  Agents of change have a risky job.  They are, by definition, a threat to the status quo.  One of the more frightening ways that people react to such threats is with anger. …and as a Change Agent, don’t be surprised if sometimes that anger is directed straight at you! In my last article, we […]

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Patience As a Form of Action

Mar 22, 2013 1 Comment

I’ve been told – as most leaders are told during their careers –  that taking action is critical to success. We’re rewarded for doing. We’re rewarded for results. The unfortunate flip side of this prejudice for action is that leaders are not typically rewarded for stopping and thinking before taking action. . I’ve also noticed […]

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A Tankful of Tolerance

Mar 02, 2013 No Comments

Sometimes it takes a lot of tolerance to be a Change Agent. Expect to Face Some Heat: As people go through their natural reactions to change, we get bombarded from time to time with negativity, insecurity, doubt and frustration.   We might be surprised to hear these emotions from people who had previously been quiet or even […]

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The Data Made Me Do It

Jan 22, 2013 No Comments

“No plan survives contact with the enemy.” – Field Marshall Helmuth von Moltke (as paraphrased in The Swordbearers : Studies in Supreme Command in the First World War (1963) by Correlli Barnett Resistance to change, unexpected stakeholder challenges and failed adoption are all enemies of successful change. Change Agents should heed the Field Marshall’s insight and expect that they […]

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Data vs Information

Dec 15, 2012 No Comments

When it comes to tracking change adoption, identifying levels of change support or uncovering pockets of change resistance, data may be king, but information should rule your decision-making process. In my last article, I introduced a way for Change Agents to gather and apply accurate data related to change support, adoption and resistance. It all […]

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What You See Depends Upon Where You Look

Dec 02, 2012 No Comments

I love pineapple upside down cake. If you’re a pineapple fan and you haven’t tried it, you need to. When it’s done right, there are few better desserts on the planet. To satisfy my sweet tooth, I plan to bake one of these beauties the next time I have a bit of time and access […]

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Change-Friendly Leadership

Nov 14, 2012 No Comments

The last article on theBigRocks was authored by our first-ever guest writer.  Dr. Rodger Dean Duncan is an accomplished Change Agent who worked for several decades in the field before capturing his methods in a book called “Change Friendly Leadership“. He shared part of his new book in that post. I would encourage you to […]

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Making Sense of Silence

Aug 25, 2012 No Comments

In my last post, I described what often happens when Change Agents and Sponsors of Change fail to communicate with their stakeholders. I suggested that people could interpret a lack of communication in one of several negative ways. They might think you’re telling them: 1. “This change is simply not a priority.” – After all, […]

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MASTER Communications

Jul 20, 2012 No Comments

Change Agents are often asked to draft and deliver specific messages as a part of stakeholder communication. Whether a given communication event will take place by sending an email, posting website content, releasing a video or conducting a meeting, it’s easy for the details to fall through the cracks without proper planning and diligence.  Hence […]

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We’re Only Human

Jul 11, 2012 No Comments

Tip #36: Consider How Your Change May Impact Existing Relationships Today’s post is a picture that tells a story of two ways one can view the impact of change on existing relationships. For clarity, it can help to think of your change as bringing about the end of something and the beginning of something new. […]

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Follow the Herd!

Jul 04, 2012 1 Comment

I’m a huge fan of Freakonomics. In their books, blogs, films and podcasts, co-authors Stephen Dubner and Steven Levitt regularly explore what they call “the hidden side of everything”. They research cool topics like aligning incentives to motivate behavior, proving or disproving causality and digging into data related to all matters of systems theory as […]

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Change Agent Tip #34: Fall in Line

Jun 28, 2012 1 Comment

There’s a time to fall in love and a time to fall in line. Sorry to put it so bluntly, but while some changes are perceived as being a good deal for everyone involved, sometimes change is needed for less-then-positive reasons. In the world of implementing change, the chances are good that you’ll see both […]

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Resistance Is A Call To Action

May 01, 2012 No Comments

Change Agent Tip #29 Resistance is a very real force that works against your chances of successful change. Change Agents must not only recognize it – but actively address it or they may risk lukewarm adoption, or – in the worst case – total rejection of the change. In the first two posts of this […]

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Unwrapping Resistance to Change

Apr 20, 2012 No Comments

Change Agent Tip #28 Open expressions of resistance can make a Change Agent’s work nearly impossible. But before diving right into confronting resistance, I recommend Change Agents take a closer look at the potential motivations behind it. In my last post, I discussed how the changing price of raw cocoa on the world market may […]

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What I Learned From the Bunny

Apr 12, 2012 No Comments

Change Agent Tip #27: Look Under the Wrapper The Easter holiday season has just wrapped up. Last week was one of the peak periods of the year for chocolate sales. Store aisles and end caps were stacked high with bunnies, bars, baskets and all sizes and shapes of chocolate delights. Anyone who stuffed an Easter […]

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