Bloom Where You’re Planted – Part One

Jul 22, 2015 3 Comments by

Here’s how to instigate change. (Even if you’re not the Boss…) Note: This is the first in a series of articles I’m doing in partnership with BeyondImpact. I’ve known many of the people there for nearly 20 years. They’re a different kind of company with a culture focused not only on great business & tech solutions, but on […]

Change Agent Skills, Change Communication, Change Execution, Change Leadership, Stakeholder Readiness, Team Dynamics Read more

How to Avoid Eating One’s Hat

May 09, 2015 No Comments by

Make no mistake, people will “vote” on your change by either adopting it, ignoring it or flat-out rejecting it. Learn how to avoid your change being rejected without your knowledge.

Change Agent Skills, Change Communication, Change Execution, Change Leadership, Stakeholder Readiness, Team Dynamics Read more

5 Ways to Really Connect with Customers

Feb 14, 2015 2 Comments by

Have you ever been frustrated with the design of a product you’ve purchased to use at home or at work? Do you sometimes wish companies put as much effort into listening to their customers as they put into marketing to them? One of the most commonly discussed Change Agent topics when it comes to product-oriented […]

Change Agent Skills, Change Communication, Change Execution, Change Leadership, Stakeholder Readiness, Team Dynamics Read more

Manage Your Change Aces

Oct 31, 2014 No Comments

Your change team has many role players, but there is a good chance you have a few aces too. While your superstars may not be in the same league as Warren Spahn, Johnny Sain or San Fransisco’s Madison Bumgarner, it’s important that you leverage their unique abilities.

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Pray For Rain

Oct 27, 2014 No Comments

Watching the Kansas City Royals & San Francisco Giants battle it out this week reminds me of a baseball legend from the 1948 pennant chase. It’s a story about baseball, superstars and heroic effort. It’s also about leveraging your best people in clutch situations while avoiding the urge to over-rely on your ace players and put team goals at risk.

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Don’t Just Survive. Get a Clue!

Oct 21, 2013 No Comments

  Agents of change have a risky job.  They are, by definition, a threat to the status quo.  One of the more frightening ways that people react to such threats is with anger. …and as a Change Agent, don’t be surprised if sometimes that anger is directed straight at you! In my last article, we […]

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Don’t Let the Sun Go Down

Sep 02, 2013 1 Comment

People react to change in many ways – including angry outbursts. Change Agents need to consider how they will deal with this situation.

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A Tankful of Tolerance

Mar 02, 2013 No Comments

Sometimes it takes a lot of tolerance to be a Change Agent. Expect to Face Some Heat: As people go through their natural reactions to change, we get bombarded from time to time with negativity, insecurity, doubt and frustration.   We might be surprised to hear these emotions from people who had previously been quiet or even […]

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The Data Made Me Do It

Jan 22, 2013 No Comments

“No plan survives contact with the enemy.” – Field Marshall Helmuth von Moltke (as paraphrased in The Swordbearers : Studies in Supreme Command in the First World War (1963) by Correlli Barnett Resistance to change, unexpected stakeholder challenges and failed adoption are all enemies of successful change. Change Agents should heed the Field Marshall’s insight and expect that they […]

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This and That

Jan 07, 2013 No Comments

As promised, today’s post is a quick collection of links related to Change and other topics I found interesting. Click around to read more and use the comment feature to let me know what you think. Without further ado… … 1 … Change Or Die: This article by Alan Deutschman came out a while ago […]

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Data vs Information

Dec 15, 2012 No Comments

When it comes to tracking change adoption, identifying levels of change support or uncovering pockets of change resistance, data may be king, but information should rule your decision-making process. In my last article, I introduced a way for Change Agents to gather and apply accurate data related to change support, adoption and resistance. It all […]

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What You See Depends Upon Where You Look

Dec 02, 2012 No Comments

I love pineapple upside down cake. If you’re a pineapple fan and you haven’t tried it, you need to. When it’s done right, there are few better desserts on the planet. To satisfy my sweet tooth, I plan to bake one of these beauties the next time I have a bit of time and access […]

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Change-Friendly Leadership

Nov 14, 2012 No Comments

The last article on theBigRocks was authored by our first-ever guest writer.  Dr. Rodger Dean Duncan is an accomplished Change Agent who worked for several decades in the field before capturing his methods in a book called “Change Friendly Leadership“. He shared part of his new book in that post. I would encourage you to […]

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As A Rule: Keep Your Cool

Oct 27, 2012 2 Comments

Ugh.  It’s election season in the United States and the rhetoric is flying in every direction. Since I live in the “swing state” of Florida, it’s nearly impossible to watch television for five minutes without being told who’s going to raise my taxes or destroy my future. Regular readers of this blog know that I […]

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In Charge or In Control?

Oct 04, 2012 No Comments

Few professional skills will correlate more closely with your ability to lead change as your ability to facilitate influential groups through critical discussions and timely decisions. Being able to guide people as they define their goals for a given interaction – and then consistently reach those outcomes – is a big part of helping your […]

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A Learning Attitude

Oct 01, 2012 No Comments

So far in this series, I’ve focused on how Change Agents can be more effective by learning and applying the art of facilitation to their routine work. We’ve talked about different ways that people think and how good facilitators pay attention to this variance as they guide group discussions and decisions. Over the next few […]

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Left-Right-Left

Sep 23, 2012 No Comments

I wonder if the cattle-driving skills I learned as a child growing up on a farm in Minnesota influenced my interest in group facilitation. Long before the catchphrase “herding cats” became popular, I had come to enjoy pulling and pushing strong-willed people through challenging processes. Based on that experience, I firmly believe that the art […]

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