Patience As a Form of Action

Mar 22, 2013 No Comments by

I’ve been told – as most leaders are told during their careers -  that taking action is critical to success. We’re rewarded for doing. We’re rewarded for results. The unfortunate flip side of this prejudice for action is that leaders are not typically rewarded for stopping and thinking before taking action. . I’ve also noticed [...]

Change Agent Skills, Change Communication, Change Execution, Change Leadership, Stakeholder Readiness, Team Dynamics Read more

Data vs Information

Dec 15, 2012 No Comments by

When it comes to tracking change adoption, identifying levels of change support or uncovering pockets of change resistance, data may be king, but information should rule your decision-making process. In my last article, I introduced a way for Change Agents to gather and apply accurate data related to change support, adoption and resistance. It all [...]

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What You See Depends Upon Where You Look

Dec 02, 2012 No Comments by

I love pineapple upside down cake. If you’re a pineapple fan and you haven’t tried it, you need to. When it’s done right, there are few better desserts on the planet. To satisfy my sweet tooth, I plan to bake one of these beauties the next time I have a bit of time and access [...]

Change Agent Skills, Change Communication, Change Execution, Change Leadership, Stakeholder Readiness, Team Dynamics Read more

Change-Friendly Leadership

Nov 14, 2012 No Comments

The last article on theBigRocks was authored by our first-ever guest writer.  Dr. Rodger Dean Duncan is an accomplished Change Agent who worked for several decades in the field before capturing his methods in a book called “Change Friendly Leadership“. He shared part of his new book in that post. I would encourage you to [...]

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Cool is Always In Fashion

Nov 01, 2012 No Comments

I’m up in the mountains today and even though the calendar and the weatherman predicted it, one of this year’s first blasts of wintery weather caught me off guard. It also looks to have altered the clothing choices of most folks – including me.  A nice, warm coat is definitely this week’s hot fashion accessory. [...]

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As A Rule: Keep Your Cool

Oct 27, 2012 2 Comments

Ugh.  It’s election season in the United States and the rhetoric is flying in every direction. Since I live in the “swing state” of Florida, it’s nearly impossible to watch television for five minutes without being told who’s going to raise my taxes or destroy my future. Regular readers of this blog know that I [...]

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In Charge or In Control?

Oct 04, 2012 No Comments

Few professional skills will correlate more closely with your ability to lead change as your ability to facilitate influential groups through critical discussions and timely decisions. Being able to guide people as they define their goals for a given interaction – and then consistently reach those outcomes – is a big part of helping your [...]

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A Learning Attitude

Oct 01, 2012 No Comments

So far in this series, I’ve focused on how Change Agents can be more effective by learning and applying the art of facilitation to their routine work. We’ve talked about different ways that people think and how good facilitators pay attention to this variance as they guide group discussions and decisions. Over the next few [...]

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Left-Right-Left

Sep 23, 2012 No Comments

I wonder if the cattle-driving skills I learned as a child growing up on a farm in Minnesota influenced my interest in group facilitation. Long before the catchphrase “herding cats” became popular, I had come to enjoy pulling and pushing strong-willed people through challenging processes. Based on that experience, I firmly believe that the art [...]

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What You’re Communicating By Not Communicating

Aug 07, 2012 1 Comment

Change Agent Tip #40: Don’t Wait. Communicate. It’s hard to over-emphasize the value of communicating with stakeholders when you’re implementing change.  “Failure to Communicate” is consistently listed as one of the top causes of lackluster change results even though common logic, past experience and routine risk management would tell us to err on the side [...]

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Follow the Herd!

Jul 04, 2012 1 Comment

I’m a huge fan of Freakonomics. In their books, blogs, films and podcasts, co-authors Stephen Dubner and Steven Levitt regularly explore what they call “the hidden side of everything”. They research cool topics like aligning incentives to motivate behavior, proving or disproving causality and digging into data related to all matters of systems theory as [...]

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Change Agent Tip #34: Fall in Line

Jun 28, 2012 1 Comment

There’s a time to fall in love and a time to fall in line. Sorry to put it so bluntly, but while some changes are perceived as being a good deal for everyone involved, sometimes change is needed for less-then-positive reasons. In the world of implementing change, the chances are good that you’ll see both [...]

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Overcome EMail Overload

May 11, 2012 No Comments

Change Agent Tip #31 In my last article, I described methods for Change Agents to reclaim control of their overflowing inboxes by, among other things, setting aside dedicated slices of time each day to focus on handling email and using a 2-minute rule to knock out emails that are easy to answer. Click here to [...]

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Listen First.

Mar 15, 2012 No Comments

 Change Agent Tip #25 One of my favorite parts of helping people deal with change is the chance I get to work with some incredibly talented leaders at all levels of my client organizations. One such leader had a great way of boiling complex behavioral expectations down to simple phrases that I like to call [...]

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Culture Change Tip #23: Answer These 8 Questions

Mar 06, 2012 No Comments

Before you pull the trigger on your big culture change – consider answering a few simple questions… So far in this series, I’ve suggested a few ways that Change Agents can start the process of moving their culture in a specific positive direction. I started by recommending that they choose very carefully what elements of [...]

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Tip #21: For Culture Change: Choose Your Battles Wisely!

Jan 23, 2012 1 Comment

I love college basketball. My favorite team is my alma mater, the University of Illinois Fighting Illini. Coach Bruce Weber’s over-achievers had just clawed their way into the Top 25 this past week only to lose to a feisty Penn State squad. While the loss was tough for me to watch, I did hear a [...]

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Steve Jobs: The Ultimate Change Agent

Oct 05, 2011 No Comments

This world lost the ultimate Change Agent yesterday when Steve Jobs passed away. I’m completely enamored with Apple products but I’m even more of a fan of the man who dreamed many of them up. In honor of his genius, here are 20 of my my favorite quotes from a true master in the Art [...]

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