Change Agents are often asked to draft and deliver specific messages as a part of stakeholder communication. Whether a given communication event will take place by sending an email, posting website content, releasing a video or conducting a meeting, it’s easy for the details to fall through the cracks without proper planning and diligence.  Hence [...]

In an earlier post, I advised Change Agents to treat their change like a project in order to give it the structure and discipline needed for successful execution.  I also described a set of four “must haves” for Change Agents to deliver these projects. The list of key ingredients in my recipe for change project [...]