Today’s article is written by a guest contributor. Bestselling author Jennifer B. Kahnweiler, Ph.D., is a global keynote speaker known as the “champion for introverts.” In addition to her latest book, The Genius of Opposites, Jennifer has written two bestselling books about introverts (Quiet Influence and The Introverted Leader), which have been translated into 14 languages. You can learn more about Jennifer and […]
… Being hip is cool. Until it isn’t. In fact, some would say that the only thing worse than being uncool is having once been hip only to lose that designation… If you don’t believe me, do David Hasselhoff, Nickelback, or Disco ring a bell? Die-hards are offended when I say this, but each of […]
Here’s how to instigate change. (Even if you’re not the Boss…) Note: This is the first in a series of articles I’m doing in partnership with BeyondImpact. I’ve known many of the people there for nearly 20 years. They’re a different kind of company with a culture focused not only on great business & tech solutions, but on […]
As Change Agents, we will probably find ourselves accountable for communicating with some stakeholders who hang on our every word and others who totally ignore us until it’s nearly too late. We need to try every method in our toolkit to reach each type of stakeholder in ways that result in their tuning in and responding with action.
Have you ever been frustrated with the design of a product you’ve purchased to use at home or at work? Do you sometimes wish companies put as much effort into listening to their customers as they put into marketing to them? One of the most commonly discussed Change Agent topics when it comes to product-oriented […]
Watching the Kansas City Royals & San Francisco Giants battle it out this week reminds me of a baseball legend from the 1948 pennant chase. It’s a story about baseball, superstars and heroic effort. It’s also about leveraging your best people in clutch situations while avoiding the urge to over-rely on your ace players and put team goals at risk.
Secure your own mask before assisting others! Dig Into the change: Seek first to understand the goals and underlying rationale for the upcoming change. Get involved with the team implementing the change whenever that opportunity is presented. Instead of waiting for the last minute to learn about what’s coming, go find out for yourself.
I’ve been told – as most leaders are told during their careers – that taking action is critical to success. We’re rewarded for doing. We’re rewarded for results. The unfortunate flip side of this prejudice for action is that leaders are not typically rewarded for stopping and thinking before taking action. . I’ve also noticed […]
Sometimes it takes a lot of tolerance to be a Change Agent. Expect to Face Some Heat: As people go through their natural reactions to change, we get bombarded from time to time with negativity, insecurity, doubt and frustration. We might be surprised to hear these emotions from people who had previously been quiet or even […]
One of the more useful concepts that has arisen from the formal study of Organizational Change Management is the “Change Adoption Curve“. But before you toss it out as more consultant blather, I’d encourage you to consider its merits and limitations. The curve presents the simple idea that people tend to go through a predictable […]
“No plan survives contact with the enemy.” – Field Marshall Helmuth von Moltke (as paraphrased in The Swordbearers : Studies in Supreme Command in the First World War (1963) by Correlli Barnett Resistance to change, unexpected stakeholder challenges and failed adoption are all enemies of successful change. Change Agents should heed the Field Marshall’s insight and expect that they […]