Culture Change Tip #23: Answer These 8 Questions

Mar 06, 2012 No Comments by

Before you pull the trigger on your big culture change – consider answering a few simple questions… So far in this series, I’ve suggested a few ways that Change Agents can start the process of moving their culture in a specific positive direction. I started by recommending that they choose very carefully what elements of […]

Change Agent Skills, Change Communication, Change Execution, Change Leadership, Stakeholder Readiness, Team Dynamics Read more

Tip#22: Get a Grip on Culture Change

Feb 20, 2012 No Comments by

You say you want to change your organization’s culture? Get a Grip! To be more specific, get a good grip on what your trying to do before you start this challenging climb, or you may run the risk of suffering the kind of significant fall that can make your next attempted change even harder. In […]

Change Agent Skills, Change Communication, Change Execution, Change Leadership, Stakeholder Readiness, Team Dynamics Read more

Tip #21: For Culture Change: Choose Your Battles Wisely!

Jan 23, 2012 1 Comment

I love college basketball. My favorite team is my alma mater, the University of Illinois Fighting Illini. Coach Bruce Weber’s over-achievers had just clawed their way into the Top 25 this past week only to lose to a feisty Penn State squad. While the loss was tough for me to watch, I did hear a […]

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Change Agent Tip #20: Accentuate the Positive!

Jan 15, 2012 No Comments

Most of us have heard the old adage “Change is Good“. As regular readers of this blog know, I don’t completely agree with that cliche.  After guiding changes for dozens of clients and tens of thousands of stakeholders, my version of the cliche reads more like this: “Good change is good and bad change is […]

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Change Agent Tip #19: Verify Capability

Dec 24, 2011 No Comments

Change is a constant, yet many of us seem to be less than fully prepared for it at the moment we are first asked to demonstrate readiness. In a pair of recent articles, I talked about how the first two ingredients in building stakeholder readiness for change center around knowledge and skill. Knowledge involves awareness […]

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Change Agent Tip #18: No Way Without Know How

Nov 30, 2011 No Comments

In my last post prior to the Thanksgiving break, I wrote about a “Recipe for Readiness” Change Agents can follow to improve their chances of success when guiding change.  My ingredient list included four things:  Knowledge  Skill  Capability  and Motivation. It’s Not Enough to Know: In the previous article I also shared that knowledge includes […]

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Top Ten Things I’m Thankful For

Nov 24, 2011 1 Comment

It’s Thanksgiving Day in the States and like last year, I thought it might be a good idea to park the heavy topics I usually discuss here and instead share my 2011 Top Ten List of Things I’m Thankful For… So here it is: 10. Friends: I’m grateful for the hundreds of personal and professional […]

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Change Agent Tip #17: A Recipe for Readiness

Nov 20, 2011 1 Comment

It’s Thanksgiving week and like many Americans, we’ll be cooking up a huge feast with turkey and all the fixings at our house.  As I think about that once-per-year process of browning the perfect bird, I’m reminded of how much better the results turn out when I follow a recipe …and how some of my […]

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Change Agent Tip #16: Step In and Step Up!

Nov 06, 2011 1 Comment

Most winning teams owe at least some of their success to one or more members making an unexpected positive contribution. This was certainly the case with the 2011 St Louis Cardinals who reached the pinnacle of baseball’s 30-team mountain last week with a seventh-game victory over the snake-bitten Texas Rangers. Not only had the Redbirds […]

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Change Agent Tip #15: Let’s Face It: Change is Hard

Oct 24, 2011 22 Comments

Most Organizational Change Management (OCM) professionals know plenty of theory and have plenty of experience. But why is it that even when we bring this wealth of OCM knowledge and talent to bear, change still seems so hard? Consider these four reasons why change is difficult: 1. Change is Personal – We can argue all […]

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Change Agent Tip #14: Throw ‘Em a Bone!

Oct 19, 2011 No Comments

Many teams struggle to maintain positive morale through the long slog of a project. Today’s tip is simple to understand but surprisingly difficult for many Change Agents and Sponsors to follow through on. I call it: “Throw ‘Em a Bone”. The idea is to make sincere team appreciation an active, planned part of your project. […]

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Change Agent Tip #13: Know When to Say When

Oct 08, 2011 4 Comments

I watched New Jersey Governor Chris Christie’s big press conference the other day. For those who missed it, the popular politician announced that in spite of heavy pressure to run, he would not be a candidate for President of the United States in 2012. The Bottom Line: He summed up his decision by saying: “Now […]

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Steve Jobs: The Ultimate Change Agent

Oct 05, 2011 No Comments

This world lost the ultimate Change Agent yesterday when Steve Jobs passed away. I’m completely enamored with Apple products but I’m even more of a fan of the man who dreamed many of them up. In honor of his genius, here are 20 of my my favorite quotes from a true master in the Art […]

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Change Agent Tip #12: Don’t Let Buzzwords Get Lost in Translation

Oct 05, 2011 1 Comment

Every domain of expertise has it’s buzzwords. I have heard buzzword horror stories from Change Agents working in fields as wide-ranging as medicine, agriculture and technology.  They each described communication problems that arose from people assuming others understood what what was being said when they used what seemed like common terms. Here are a few […]

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Understanding What Makes People Tick

Sep 28, 2011 3 Comments

This is Wendy Appel. She’s one of the world’s foremost experts on a tool called the Enneagram which sheds light on people’s underlying core beliefs and motivations. Even more importantly, it can help people use this understanding to be more effective in nearly any setting that requires humans to interact. So What’s an Enneagram? The […]

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Change Agent Tip#11: Access Equals Impact

Sep 26, 2011 1 Comment

In this final post of a 4-part series, I’ll wrap up a recipe for change success based on the notion that Change Agents should treat their work like a project. The first three posts suggested you apply classic project management discipline to: … clearly define and manage change activities, … execute change adoption plans based […]

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Change Agent Tip #10: Change Agents Need Resources

Sep 15, 2011 2 Comments

In an earlier post, I advised Change Agents to treat their change like a project in order to give it the structure and discipline needed for successful execution.  I also described a set of four “must haves” for Change Agents to deliver these projects. The list of key ingredients in my recipe for change project […]

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