Archive for Team Dynamics

Brain Check

Sep 19, 2012 1 Comment

They say a picture is worth a thousand words. I found a great illustration that might come in handy when it comes to helping Facilitators understand how creative people and logical thinkers can work together to get things done. Check this out: This cartoon really demonstrated for me the vast differences in the way that […]

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The Art of Facilitation

Sep 12, 2012 No Comments

As a Change Agent, one of my most common roles is that of “Facilitator”.  One moment I will be asked to guide an executive team as they make tough decisions. The next, I’ll help resolve a personality dispute that’s blocking team success. As a neutral Facilitator, I’m often called to help an individual or a […]

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Making Sense of Silence

Aug 25, 2012 No Comments

In my last post, I described what often happens when Change Agents and Sponsors of Change fail to communicate with their stakeholders. I suggested that people could interpret a lack of communication in one of several negative ways. They might think you’re telling them: 1. “This change is simply not a priority.” – After all, […]

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What You’re Communicating By Not Communicating

Aug 07, 2012 2 Comments

Change Agent Tip #40: Don’t Wait. Communicate. It’s hard to over-emphasize the value of communicating with stakeholders when you’re implementing change.  “Failure to Communicate” is consistently listed as one of the top causes of lackluster change results even though common logic, past experience and routine risk management would tell us to err on the side […]

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Slip The Surly Bonds! (Tip #39)

Jul 24, 2012 No Comments

Today is the birthday of Amelia Earhart – the great American aviation pioneer. In 1928, she became the first woman to accomplish a transcontinental flight. Today, thousands of women around the world fly planes routinely. Yesterday, America and the world lost a great space pioneer: Sally Ride. She became the first American woman in space […]

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MASTER Communications

Jul 20, 2012 No Comments

Change Agents are often asked to draft and deliver specific messages as a part of stakeholder communication. Whether a given communication event will take place by sending an email, posting website content, releasing a video or conducting a meeting, it’s easy for the details to fall through the cracks without proper planning and diligence.  Hence […]

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Be Yourself!

Jul 15, 2012 1 Comment

theBigRocks Pictures of the Week! Photography is a side hobby of mine. While my hobby might not apply to helping teams through change in a text book sense, sometimes I notice little things when looking through the lens and it just clicks for me… I snapped the following pics during the Fourth of July Parade […]

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We’re Only Human

Jul 11, 2012 No Comments

Tip #36: Consider How Your Change May Impact Existing Relationships Today’s post is a picture that tells a story of two ways one can view the impact of change on existing relationships. For clarity, it can help to think of your change as bringing about the end of something and the beginning of something new. […]

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Follow the Herd!

Jul 04, 2012 1 Comment

I’m a huge fan of Freakonomics. In their books, blogs, films and podcasts, co-authors Stephen Dubner and Steven Levitt regularly explore what they call “the hidden side of everything”. They research cool topics like aligning incentives to motivate behavior, proving or disproving causality and digging into data related to all matters of systems theory as […]

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Change Agent Tip #34: Fall in Line

Jun 28, 2012 1 Comment

There’s a time to fall in love and a time to fall in line. Sorry to put it so bluntly, but while some changes are perceived as being a good deal for everyone involved, sometimes change is needed for less-then-positive reasons. In the world of implementing change, the chances are good that you’ll see both […]

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Establish Team Ground Rules for Using eMail

May 30, 2012 3 Comments

Change Agent Tip #32 Over the past couple posts I’ve introduced several things Change Agents can do to take control of their individual email inboxes and increase their effectiveness with this critical communication tool. Another angle worth exploring to improve communication effectiveness is your team’s use of email. Today I’ll propose a set of ten […]

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Overcome EMail Overload

May 11, 2012 No Comments

Change Agent Tip #31 In my last article, I described methods for Change Agents to reclaim control of their overflowing inboxes by, among other things, setting aside dedicated slices of time each day to focus on handling email and using a 2-minute rule to knock out emails that are easy to answer. Click here to […]

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Take Control of Your Inbox!

May 07, 2012 1 Comment

Change Agent Tip #30 In the famous words of Monty Python’s Flying Circus… “…and now for something completely different!” Today’s post will address a topic I haven’t touched on yet in the nearly two years of writing this blog. I’m talking about email overload. Email is one of the main communication tools used by Change […]

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Resistance Is A Call To Action

May 01, 2012 No Comments

Change Agent Tip #29 Resistance is a very real force that works against your chances of successful change. Change Agents must not only recognize it – but actively address it or they may risk lukewarm adoption, or – in the worst case – total rejection of the change. In the first two posts of this […]

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Unwrapping Resistance to Change

Apr 20, 2012 No Comments

Change Agent Tip #28 Open expressions of resistance can make a Change Agent’s work nearly impossible. But before diving right into confronting resistance, I recommend Change Agents take a closer look at the potential motivations behind it. In my last post, I discussed how the changing price of raw cocoa on the world market may […]

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What I Learned From the Bunny

Apr 12, 2012 No Comments

Change Agent Tip #27: Look Under the Wrapper The Easter holiday season has just wrapped up. Last week was one of the peak periods of the year for chocolate sales. Store aisles and end caps were stacked high with bunnies, bars, baskets and all sizes and shapes of chocolate delights. Anyone who stuffed an Easter […]

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Change Can Mean Loss

Apr 04, 2012 4 Comments

Change Agent Tip #26 A wise man once told me that one reason people struggle with change is that it often means we’re going to lose something. It’s Personal: Consider the last time you were impacted by a significant change at work (or in life). You may have been asked to give up something in […]

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