Archive for Change Agent Skills

In The Arena

Oct 07, 2010 No Comments

One of my favorite quotes of all time is attributed to US President Theodore Roosevelt. “Teddy” spoke directly to Change Leaders, Change Agents and Receivers of Change when he said the following at the Sorbonne in Paris on April 23, 1910: “It is not the critic who counts; not the man who points out how […]

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No Plan, Epic Fail

Sep 29, 2010 No Comments

One common thread I’ve seen in many organizational change disasters is the utter lack of a PLAN to guide the work.  In an earlier article, I laid out common reasons that Organizational Change Management (OCM) initiatives fail and this risk is right at the top of that list. There’s an old project management adage that […]

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Genius or Idiot?

Sep 25, 2010 No Comments

As I watched Director Oliver Stone talk about his new “Wall Street” movie this morning I could not help but be struck by how polarizing some public figures can be… (perhaps intentionally?) Within the last few days I’ve noticed these solid candidates for the Prince & Princess of Public Polarization for the week: Iranian President […]

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Lessons From the Zoo

Sep 22, 2010 1 Comment

Could your team use a good Gorilla?  How about a Fox or two? Take Inventory: One of the first things I like to do when working with a team engaged in making a big change happen is to take stock of the group’s natural teaming skills and prevailing personalities. I don’t typically have everyone take […]

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Resistance is Futile (except when it works)

Sep 19, 2010 No Comments

I hear the term “resistance” a lot when helping clients implement change.  Not surprisingly, I hear it more from those at the top who are trying to make the change happen – than from those in the field who are allegedly practicing resistance… Reminds me of the famous (and obvious) plot line of Star Trek: […]

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Speaking @ ASUG Fall Focus in Orlando

Sep 12, 2010 No Comments

If you’re attending the upcoming SAP gathering called ASUG Fall Focus at the Swan & Dolphin Resort in Orlando, Florida –  I will be speaking on October 6th @ 1030.  Fall Focus is being held in parallel with the SAP Business Objects User’s Conference. I will be co-presenting with a client who is implementing SAP’s […]

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10 Reasons Change Efforts Fail

Sep 07, 2010 2 Comments

In contrast to my earlier article titled “10 Reasons Change Initiatives SUCCEED“… let’s approach the same challenge from the opposite side. This is Craig Mainprize. He’s a Senior Project Manager who’s currently leading an Organizational Change project for a group called NATS that provides air traffic control services to aircraft flying in UK airspace & […]

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Choosing a Project Team

Sep 03, 2010 1 Comment

Those in the trenches know that quite often a Project Manager doesn’t get to choose the make-up of their team.  Sometimes the best a PM can do is influence who the Sponsors or Business Owners decide to put on the project team. Why’s that so important? Team makeup can have a critical impact on everything […]

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Do the Right Thing… Or Else!

Aug 31, 2010 2 Comments

This is Bekah. She cuts my hair.  Considering what she has to work with each time I come in, I’d say she’s very good at her job.  She’s a professional who’s been trained in all the latest techniques, styles, equipment, etc…  She’s also expected to stay up to speed on regulatory compliance for her industry. […]

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5 Questions About Your Change

Aug 27, 2010 2 Comments

Change can be hard. …but it might not be as complex as we sometimes make it out to be.  I use a battle-tested list of five questions to draw out the details of a client’s change before planning the communication and training elements of the roll out. theBigRocks Big Five Most of the change impacts […]

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Busy Doing What?

Aug 22, 2010 1 Comment

Being “Busy as a Bee” is a good thing, right? Of course we want our people and our teams to be cracking that whip and getting things done every hour of the work day.  Busy people would seem to be a sure sign of high productivity.  But that rule of thumb also comes with this […]

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It’s Called Indecision… I Think?

Aug 17, 2010 6 Comments

By now everyone who follows football knows all they need to know about the infamous indecision of Brett Favre.  After a long career in Green Bay that included a Super Bowl win, the future Hall of Fame quarterback announced a tearful retirement a couple years ago only to come back and play a hot and […]

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Building Stakeholder Readiness for Change

Aug 01, 2010 4 Comments

Those impacted by significant organizational change are often referred to as “stakeholders” – and preparing these people to be ready for Day-1 of the new change is the most important metric of OCM success. The five steps outlined in this series will help you prepare your stakeholders and make your change successful.

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…Decisions, Decisions…

Jul 30, 2010 1 Comment

Effective and timely decisions can often influence the success of your change initiative. Consider these 5 ways that leaders and teams can make decisions and keep the momentum for change moving along.

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Racers and Pacers

Jul 30, 2010 3 Comments

When it comes to picking Change Agents, one lesson I’ve learned is that everyone adapts to change at a different pace. So it can help to select a variety of Change Agents – including a few Racers and a few Pacers.

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