Archive for Change Agent Skills

Tell Her About It!

Nov 24, 2010 3 Comments

Tomorrow is Thanksgiving Day in the States.  It’s a time to appreciate all of the great things we have and the wonderful people who surround us. Today’s post is about appreciating the people we work with. I let the music randomly shuffle on my iPod as I went for a run the other day… and […]

Read more

What Would Joe Friday Do?

Nov 21, 2010 1 Comment

I encourage Change Leaders to use Frequently Asked Questions (FAQ’s) as a great way to pass along concise, accurate answers to their stakeholders’ most common questions. As I’ve shared over the past few days, FAQ’s have some great advantages: they’re inexpensive, easy to distribute and easy to target in the direction of potential resistance to […]

Read more

Guidelines for Writing FAQs

Nov 20, 2010 2 Comments

Frequently Asked Questions  or “FAQ’s” can be a staple of communication during change. In yesterday’s post, I introduced a list of six common questions you can expect people to ask about almost any type of change.  I also shared several questions you can ask your team and your stakeholders to generate solid material for even […]

Read more

Just the FAQs

Nov 19, 2010 3 Comments

There’s a classic line from the old television police drama Dragnet where Detective Sergeant Joe Friday (as played by Producer/Actor Jack Webb) tries to keep an eyewitness focused during the process of questioning.  He exhorts her to provide: “Just the facts Ma’am…” instead of rambling on or locking up in response to his questions. Joe […]

Read more

Cool Your Cakes!

Nov 14, 2010 2 Comments

People, People, People!  Project Management would be so much easier if it were not for the challenge of managing people, right? Today’s article will focus on the human side as we wrap up a list of project management best practices I’ve learned from the kitchen. Context: The 1933 cookbook “All About Home Baking” suggested 6 […]

Read more

It Takes the Best to Make the Best

Nov 12, 2010 No Comments

Today I’ll continue walking through a list of six project management rules that I started a couple days ago. These maxims are based on a collection of “rules for baking” which I discovered in my batter-&-splatter-stained copy of the 1933 General Foods Cookbook called “All About Home Baking“. Wednesday’s rule was “Be Orderly“. PM’s can […]

Read more

Tools to Make or Break the Baking of a Cake

Nov 11, 2010 No Comments

Yesterday I introduced the first of six project management tips drawn from a list of baking advice I found in one of my favorite old references: a 1933 General Foods Cookbook called “All About Home Baking“.  I use this list when teaching a series of workshops I call PM-101 to illustrate how effective project management […]

Read more

Tech Time-Wasters

Nov 06, 2010 No Comments

Many Brits cheered new British Prime Minister David Cameron’s recent ban on cell phone use during cabinet meetings.  Cameron, who is an avid technophile himself, (his favorite cell phone game is reportedly Angry Birds) reasoned that the entire group would be more focused and would conduct the people’s business more quickly by paying full attention.  […]

Read more

FTW: Giant Lessons Learned

Nov 03, 2010 No Comments

Fans of American Major League Baseball tuned in last Monday night to watch the San Francisco Giants win the World Series over the Texas Rangers. I like both teams and didn’t have a particular favorite in the contest, but I did grow to appreciate the Giants for how they got into the championship series and […]

Read more

8 Big Rocks Part-II

Nov 01, 2010 No Comments

Today I’ll share the final four items on my list of Big Rocks that those in charge of making change happen should consider.  These ideas were inspired by the answers I received from members of a LinkedIn discussion forum when I asked this question: “What should you plan for when you’re in charge of making […]

Read more

8 Big Rocks

Oct 31, 2010 2 Comments

A few weeks ago I posted the following question on a LinkedIn discussion forum for the group “Organizational Change Practitioners“: “What should you plan for when you’re in charge of making change happen?” I  received back a wealth of great responses from the group and this week’s first couple posts are inspired by their useful […]

Read more

Rockin’ the Vote for Change!

Oct 27, 2010 No Comments

It’s election time in the US. We’re being inundated with TV advertisements and billboards claiming that the world will quickly turn around if we’d just vote correctly – and the world may end if we mess it up. Since I live in Florida, a.k.a. “the land of close elections and hanging chad“, you can imagine […]

Read more

Soldier, Statesman, Leader

Oct 25, 2010 No Comments

Earlier I discussed two of my four favorite traits of former US Secretary of State and Four-Star Army General Colin Powell. The four traits I admired upon reading his autobiography were his humility, flexibility, raw leadership gifts and problem-solving skills. The fact that he used these skills consistently from the battlefield to the boardroom makes […]

Read more

Four-Star Leadership

Oct 24, 2010 No Comments

A few years ago I read the autobiography of former US Secretary of State and former Chairman of the Joint Chiefs of Staff, Four-Star Army General Colin Powell. Agree or disagree with his politics, one cannot help but be struck by four compelling traits he has demonstrated in his public and private life: his humility, […]

Read more

Closure or Exposure?

Oct 20, 2010 No Comments

As part of my work helping people and teams handle change, I’ve developed a workshop and a set of tools to help teams make more effective use of the time they spend in meetings. I gave this material a clever name: “theBigRocks of Effective Meetings“.  OK, maybe it’s not so clever, but I want to […]

Read more

Keep Calm and Carry On

Oct 16, 2010 2 Comments

You may be familiar with an interesting little red book of quotes put out by Andrews McMeel Publishing a couple years ago called “Keep Calm and Carry On.”  The book’s familiar design and title are drawn from a poster that was created by the British Ministry of Information for British soldiers before World War II. […]

Read more

Don’t Out-Kick Your Coverage!

Oct 11, 2010 No Comments

This is my son Ben:  He’s an SQL programmer and he brought up a cool sports analogy the other day that really applies to the leadership role in team dynamics – especially the scenario where a “new boss” is asked to take over a team or a project.  As we talked, Ben brought up the […]

Read more