In my last post, I described what often happens when Change Agents and Sponsors of Change fail to communicate with their stakeholders. I suggested that people could interpret a lack of communication in one of several negative ways. They might think you’re telling them: 1. “This change is simply not a priority.” – After all, [...]

Change Agent Tip #40: Don’t Wait. Communicate. It’s hard to over-emphasize the value of communicating with stakeholders when you’re implementing change.  “Failure to Communicate” is consistently listed as one of the top causes of lackluster change results even though common logic, past experience and routine risk management would tell us to err on the side [...]