Every change is subject to some level of resistance and stakeholders will express it in any number of ways. Instead of simply tolerating resistance or cowering in the face of it – Change Agents should seek out the loudest detractors and leverage the momentum they can provide. The first steps to converting negative resistance into [...]
One of the most common mistakes Change Agents make is failing to quantify the goals they hope to achieve. This is a surprisingly easy problem to avoid. Take time to consider what you plan to accomplish in general – but also invest the necessary effort to clearly document your goals in detailed terms using this [...]
Some teams work for months or years to implement a change, then limp across the finish line burned out and ready to shut down. Others reminisce fondly about having been part of a great team that accomplished something significant. What sets the two apart? I would argue the one of the most critical factors in [...]
Most change initiatives would benefit more from good OCM techniques that are diligently carried out than they would from perfect OCM techniques that are haphazardly executed. In my last post, I described how Change Agents should consider adopting a few practices used by Project Managers as they plan and execute their work. I’ve been both [...]
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