What can Change Agents do to have the maximum positive impact in their role? In my last post I introduced the idea that it can help to first realize that everyone on the team can positively influence successful change. In other words – everyone on the team is a Change Agent. There are also several [...]
The Change Agent role can be tough. Most people who are asked to contribute to making change happen start out with a fairly optimistic attitude and all the best intentions of being effective Change Agents. Some follow through and end up having a great positive impact while others prove to be less effective. Two common [...]
Welcome to Orlando! Once again I will be presenting at the America’s SAP User’s Group (ASUG) conference in Orlando, Florida this May. ASUG is the world’s largest gathering of SAP users. Customers who have installed SAP (or are considering it) will come together from around the world to share best practices and lessons learned about [...]
Contrary to what Charlie Sheen will tell you, #Winning isn’t everything. History has given us plenty of examples where unresolved disputes between co-dependent adversaries have killed the proverbial Golden Goose. With so much at risk, the skills used to facilitate challenging negotiations can be some of the more valuable tools that a Change Agent brings [...]
Change Agents can learn a lot about what not to do when negotiating by studying the actions of our US Congress over the past few weeks. Their cliff-hanging, economy-threatening, bad-mouthing lack of progress brought the government to within a couple hours of a shutdown. In my last post I listed a few of the negative [...]
This evening, the US Congress is approaching a midnight deadline to either agree on a budget to fund the federal government or risk a shutdown that would hold up employee paychecks and halt delivery of national services. Both sides in the disagreement are hopeful, but not optimistic. Both sides are blaming the other for slowing [...]
What challenge would you tackle if you truly had nothing to lose? I was inspired by the story of 66-year old Helen Dunsford of Oakland Park, Florida who authorities say thwarted a bank robbery while those around her remained petrified with fear. “One Brave Old Lady”: The heroic woman grabbed 32-year-old bank bandit Renee Lee [...]
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