Archive for January, 2011

Listening Cycles

Jan 30, 2011 1 Comment by

Studies have claimed that the average person has thousands of advertisements thrown in front of their eyes and ears each day.  Most people get dozens if not hundreds of emails per day.  Add to that the signs, billboards, newsletters and announcements and you have a cacophony of messages vying for people’s attention. With all of […]

Change Communication, Change Execution, Change Leadership, Stakeholder Readiness, Team Dynamics Read more

January Appreciation Contest

Jan 26, 2011 No Comments by

Thanks Again & Heads Up: I want to thank each of you for stopping by and reading my stuff in 2010. I especially appreciate those who commented on articles and passed along links to in 2010.   As a way of saying thank you, I’m sponsoring a free drawing for a $50 gift card. […]

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Action Items

Jan 24, 2011 1 Comment

Big change initiatives can usually benefit from taking advantage of a project management best practice called “action items”. In their simplest form, action items are an on-going, ad-hoc “to-do list” of smaller tasks that need to be addressed in order to maintain project momentum. In my last post I listing my first five tips for […]

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3-2-1… Action!

Jan 22, 2011 No Comments

I’m on a plane heading for an all-day alignment workshop with a new client.  We’re going to hash through dozens of questions, generate a bunch of answers and hopefully resolve an untold number of ambiguities over the course of our dialogue. But since this meeting will be the first time that most of the team […]

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8 Ways to Deal with Resistance to Change

Jan 16, 2011 7 Comments

Resistance happens. Even with Change Agents. In fact, you’re setting your change initiative up for failure if your strongest supporters are blindly “selling it” without having thought through their own concerns or those of your stakeholders. In my last post, I told the story of traveling home this past week using an e-Boarding Pass for […]

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Now Boarding: Resistance

Jan 14, 2011 1 Comment

I’m a change agent.  I help my clients discover the change agents inside their organizations and build their skills to affect change. But that doesn’t mean I always dive willingly into change myself.  Case in point… The other day I flew from Minneapolis to Orlando on a business trip. This was my boarding pass: The […]

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Shoffee Picks a Win-Win When

Jan 08, 2011 5 Comments

Q: When is the perfect time for a business to introduce a major change? A: There is no perfect time. But you can choose an optimal time based on your internal & external business cycles and the expectations of your customers. One Great Cup of Joe I had a great customer experience recently with the […]

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Free Amazon Gift Card Drawing

Jan 05, 2011 1 Comment

Thank You! As I mentioned in my South Dakota post a few days ago, I have been surprised and humbled by the positive response to this website over the first 6 months that it has been online.  I’ve met some great people and we’ve engaged in some terrific dialogue about the things that make change […]

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Give it a Rest!

Jan 03, 2011 1 Comment

Coming back to work after the long holiday break this morning was rough.  My vacation had been just long enough to fully unwind from what had been several months of non-stop work – but now I was ready to jump back into a challenging project.  So I set my alarm to wake up a bit […]

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